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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Please just ensure the product is in the original packaging, and has not been used.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.

Since we do not hold stock, delivery times vary depending on our suppliers and your location.

Most deliveries are within 3 to 5 business days.

Can I get custom quotes?

Yes, just email info@wildrange.co.za and we'll get in touch as soon as possible.

How much does shipping cost?

We charge a flat rate of R200 on all orders,except for those that are clearly marked otherwise.